Welcome to Mashla Bazar. We take extreme pride in offering 100% authentic, unadulterated spices and heritage culinary products. Please review the detailed guidelines regarding store policies below.

1. Quality & Purity Standards

All products listed on Mashla Bazar conform strictly to FSSAI norms and Agmark standard purity guidelines. We source our spices directly from origin farms and ensure no artificial colors, chemical preservatives, or synthetic aromatic agents are used.

2. Shipping, Transit & Delays

Orders are dispatched within 24 hours of confirmation through trusted air & surface courier partners (Shiprocket, BlueDart, Delhivery). While standard transit takes 2-5 days, regional disruptions or weather anomalies may affect delivery schedules.

3. Returns, Replacements & Refunds

If you receive a damaged package, broken seal, or incorrect item, you can request an instant replacement or full refund within 7 days of delivery. Refunds are credited either to your original payment mode or to your instant Mashla Bazar Wallet.

4. Dispute Jurisdiction

Any legal claims or arbitration relating to purchase or website usage are strictly subject to Kolkata, West Bengal jurisdiction.